Shop Policies

SHOP POLICIES

Shipping

  • Processing Time: Most orders ship the next business day. However, please allow 1-3 business days to prepare your order before shipping.

  • Exclusions: Orders placed on weekends or holidays will ship the next available business day.

  • Service Area: We currently ship only within the United States.

Returns and Exchanges

  • Due to hygiene considerations, all sales are final, and we cannot accept returns or exchanges.

  • If you experience any issues with your order, please contact us directly. We are committed to finding a resolution whenever possible.

Materials and Product Information

  • Each item is handmade and unique, meaning slight variations in size, color, or design may occur compared to the listing photos.

  • Your purchase includes only the product itself; any props or background items shown in the images are not included.

  • If you have questions or specific concerns about a product, please don’t hesitate to reach out before placing your order.

Care Instructions

  • Avoid contact with harsh chemicals, water, and perfumes to preserve your jewelry’s quality.

  • Use a clean, soft cloth to gently wipe your item as needed.

Lost or Damaged Items

  • We are not responsible for items lost or damaged during transit.

  • If an issue arises, please contact us. We are happy to assist you in filing claims with the shipping carrier or finding another solution.

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